Shipping

🌿Turnaround
All orders are shipped not later than 5 working days of receipt Monday - Friday 9am - 6pm.

Orders received between 4pm to 5pm on Friday are due for processing by the next Monday in the new week.


🌿Availability
Ships anywhere in the United States.


🌿Processing Time
Allow 3-4 business days processing time for your order to ship.
 
 
🌿Delivery options
Standard shipping (US)
- Standard shipping cost : Flat rate at $ 6.70
- Standard shippin courier : EMS, FedEX
- Standard delivery usually takes 3-7 days
Free Shipping over $50.


🌿Expedited shipping (US)
- Express shipping cost : Flat rate at $ 25
- Express shipping courier : UPS
- Express delivery usually takes 2-3 days
If you purchase more than $100, you can use express shipping for $15
 
🌿Tracking code
The tracking code is usually updated within 2-3 business days after placing your order, and you can check it in the order list after logging in.
The tracking code will be updated after the product is shipped, and it may take 2-3 business days for tracking information to appear.
If your tracking code does not populate within the allotted time, please send us an e-mail or contact us through the Contact button at the bottom right of our homepage, and we will help you as soon as possible.

🌿Delivery policy
Package cannot be packed or shipped when customers provide incorrect shipping address, and packages sent to an invalid or incorrect address cannot be shipped again. Customers are responsible for providing correect address when creating order.
Klainoz will contact the customers who entered incorrect address that cannot be shipped through email(ymkim@klainoz.com) and the customer is responsible to respond to the mail. When the customer does not respond to the email within 14 days, we will cancel the order, and the customer must re-order the products.

*Please understand that sometimes delivery may be delayed depending on order size due to events or conditions within the shipping company.
 

Use coupon code GET10 for 10% off your first order.

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